Support
Warranty
One year on manufacturing defects, from the date you received it.
What’s covered
- Hinges that fail under normal use
- Frames that separate at the joints
- Finish that peels or bubbles where it wasn’t damaged
- Blocks that split along the grain
- Anything that arrived wrong or arrived broken
What’s not
- Normal weathering — wood goes silver-grey in the sun, and that’s wood being wood, not a defect
- Damage from being stored wet through a season
- Warping from being left out in standing water
- Cosmetic marks from ordinary play — scuffs, dings, bag marks
- Anything modified, repainted or repaired by someone else
How to claim
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Email us
warranty@shoparboryth.com with your order number and a photo.
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We reply
Within one business day. Most claims don’t need more than the photo.
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We ship the part
Or a whole unit if a part won’t fix it. No charge, no return shipping to arrange.
We’d rather send a hinge than argue about a hinge.
Free download
The House Rules Pack
12 printable rule cards. 20 forfeits your group will argue about. And a bracket that gets 8 people through a tournament in 60 seconds.
Check your inbox
The House Rules Pack is on its way, along with $15 off your first order. If it doesn’t land in a couple of minutes, look in promotions.